Quick launch disappears and desktop icons reset each time I reboot Windows XP. How do I fix this?

Posted on

Jan,28

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12:18 am

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admin

I recently install McAfee Virus Scan and removed some viruses under Safe Mode. Since then, nothing sticks on the desktop and the quick launch has to be manually restarted. I have a feeling On-Access scanning is doing something but I can’t figure out what … I tried a number of registry fixes and cut-pasting the Quick Launch folder to no avail.

I don’t know for sure, but it sounds like you may still have a virus on your computer. I would download some free antivirus programs and scan your computer to see if McAfee missed anything. The only problem is that often antivirus programs won’t allow any other antivirus programs to run at the same time.
Try downloading either a free antivirus program or a free trial of a big name (I know Kaspersky and Norton give free 15 day trials). Then when your done, disconnect your internet, uninstall McAfee, and then install the new antivirus. Disconnecting the internet at this point is just a safety precaution I like to use to protect yourself while you have no antivirus software running. Reconnect the internet, update the virus definitions, and run a scan. If you do this with several different free programs and you get 0 viruses, you should be clear.

Its time consuming, annoying at times, and tedious, but it worked for me once while fixing a friends computer (He had 50 viruses using one program and 15 more using another). But he was also running a computer without antivirus for over a year.
Just be careful, because if it is a virus thats affecting your computer, you don’t wanna put in any important info or passwords. Viruses can steal that info. In fact, if you think you used online passwords with this computer while infected, I would change all of them using a computer you know is clean. Good luck.

2 Responses to “Quick launch disappears and desktop icons reset each time I reboot Windows XP. How do I fix this?”

  1. Sounds like one of the viruses corrupted something on the way out.

    Do a scandisk. go to My Computer, Right click on your C: drive. Go to Properties, click the tools tab. Select Check Now in the Error-Checking box. Click both check boxes, click start. Accept the scan at start-up and reboot your computer.

    If that doesn’t help. If you’ve got your Windows CD try doing a repair install.
    References :

  2. I don’t know for sure, but it sounds like you may still have a virus on your computer. I would download some free antivirus programs and scan your computer to see if McAfee missed anything. The only problem is that often antivirus programs won’t allow any other antivirus programs to run at the same time.
    Try downloading either a free antivirus program or a free trial of a big name (I know Kaspersky and Norton give free 15 day trials). Then when your done, disconnect your internet, uninstall McAfee, and then install the new antivirus. Disconnecting the internet at this point is just a safety precaution I like to use to protect yourself while you have no antivirus software running. Reconnect the internet, update the virus definitions, and run a scan. If you do this with several different free programs and you get 0 viruses, you should be clear.
    Its time consuming, annoying at times, and tedious, but it worked for me once while fixing a friends computer (He had 50 viruses using one program and 15 more using another). But he was also running a computer without antivirus for over a year.
    Just be careful, because if it is a virus thats affecting your computer, you don’t wanna put in any important info or passwords. Viruses can steal that info. In fact, if you think you used online passwords with this computer while infected, I would change all of them using a computer you know is clean. Good luck.
    References :

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